FAQ's
How often should I change my air filter?
Typically, HVAC companies recommend changing your the filters in your home once every 90 days, or roughly every 3 months. Regularly changing your air filter not only ensures better air quality but also helps your HVAC system operate efficiently, saving you money on energy bills in the long run.
How is Clairity better than buying filters at the store?
Over 80% of Americans neglect to regularly change their filter, mostly because it's so easy to forget. Our subscription service conveniently delivers high-quality American-made filters right to your doorstep so you never have to remember.
What MERV Rating should I use?
A MERV rating between 8 and 13 is suitable for most homes. Higher MERV ratings trap more particles, but can also be more restrictive on older HVAC units.
What’s the difference between MERV 8, MERV 13, and VE3 filters?
- MERV 8 captures larger particles such as dust, pollen, mold spores, and lint.
- MERV 13 filters finer particles like smoke, bacteria, and some viruses.
- VE3 is a high-performance antimicrobial filter that neutralizes viruses (like COVID-19) while maintaining airflow and long life. VE3 is MERV 11 rated with MERV 13 antiviral capabilities.
What size filter do I need?
Your filter size is usually printed on your old filter's frame or can be measured (width × height × depth in inches). We also provide a sizing guide to help you measure correctly.
What is Clairity HealthGuard?
Clairity HealthGuard is our advanced air filter subscription, using VE3™ antimicrobial media. It inactivates >99.99% of viruses, traps mold and allergens, and includes a reusable steel frame or wire mesh for long-term value.
What if my filter doesn’t fit?
No problem. You’re covered by our Fit Right Guarantee. If it doesn’t fit, email returns@clairityfilters.com and ship the filter back to us. Then, we'll send you the correct size free of charge. We'll even assist you in remeasuring your filter to ensure a correct fit.
Do I have to remember to reorder filters?
Nope! Both Clairity subscriptions deliver automatically every 3 months.
I have an uncommon filter size that is not listed on the subscription page. How do I get my filters?
Email us at customsizing@clairityfilters.com. We're always adding new sizes to our site, and we'll do our best to make sure you get the correct size!